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SHIPPING

– Processing Time: It takes 2 – 5 days to ship your order to our warehouse, put your name and address on it and ship out.

– Shipping Time: It takes up to 12–19 business days to be successfully delivered (typically 3-4 weeks). This time is from the date that it is shipped out, not from the day the order is placed.

90-DAY FREE RETURNS

Return shipping from anywhere in the United States is always FREE. If you're not 100% satisfied with your purchase from Thebustlight, you can return your eligible item(s) for a full refund within 90 days of the purchase date. Items designated as Final Sale are not eligible for return unless otherwise noted. Returned items must still have tags, be in the same condition you received them, and be in the original packaging. Some items are shipped with a security tag. Items returned without the original security tag attached or a damaged tag may not qualify for a refund. Thebustlight offers several easy return options, including returns without the need for a shipping box.

EXCHANGES

If you encounter any of the following situations, you may request an exchange:The product doesn't match the description on the website, has clear printing defects, is blurry, or is placed incorrectly. The product is the wrong size. The package you received is lost, incorrect, damaged, or faulty due to the shipping process. Please contact us, and we will send you the exact replacement item or provide a 100% refund, along with a Discount Voucher for your next purchase, without the need to return the package you received. We always aim to provide you with the best and most responsible service.